Privacy Policy

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Privacy Policy of Tradeliery Inc

Last Updated: [2025-10-1]
Tradeliery Inc ("we", "us", or "our") operates an online store (the "Website") offering footwear, apparel, and accessories. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our Website, place an order, or interact with our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you, depending on your interactions with our Website:

1.1 Personal Identification Information

  • Full name, email address (service@tradeliery.top), phone number ([[PHONE]]), and shipping/billing address (including when you provide your address for order delivery).
  • Information provided when you create an account (e.g., username, password).
  • Owner contact information ([[OWENER NAME]]) if you reach out for special requests or support (as referenced in our "About Us" page).

1.2 Order & Transaction Information

  • Details of orders you place (e.g., product selections, order quantity, payment method, transaction amount, and order status).
  • Payment-related information (e.g., credit/debit card details) – note: we do not store full payment card information directly; this data is processed by our trusted third-party payment service providers (see Section 3).

1.3 Browsing & Device Information

  • Non-identifiable data such as your IP address, browser type, operating system, device model, and pages visited on our Website.
  • Information about your browsing behavior (e.g., products viewed, time spent on pages, and referral sources) via cookies and similar tracking technologies (see Section 6).

2. How We Use Your Information

We use your personal information only for legitimate business purposes, including:
  • Process and fulfill your orders (e.g., verify payment, arrange shipping, and send order confirmations).
  • Provide customer support (e.g., respond to inquiries about orders, sizing, or returns, and assist with issues related to your account).
  • Improve our Website and services (e.g., analyze browsing data to optimize product displays, enhance user experience, and fix technical errors).
  • Send you updates and communications (e.g., order status notifications, shipping alerts, and occasional marketing messages about new products, promotions, or discounts) – you may opt out of marketing communications at any time (see Section 5).
  • Ensure compliance with legal obligations (e.g., tax reporting, fraud prevention, and responding to lawful requests from regulatory authorities).

3. Who We Share Your Information With

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only with the following trusted entities, and only to the extent necessary to fulfill the purposes outlined in Section 2:
  • Third-Party Service Providers: Partners who assist with order processing (e.g., payment processors like PayPal/Stripe), shipping and delivery (e.g., USPS, UPS), and website maintenance (e.g., hosting providers). These providers are contractually obligated to protect your information and use it only to perform services for us.
  • Legal Authorities: We may disclose your information if required by law (e.g., to comply with a subpoena or court order) or to protect our rights, property, or the safety of our customers or employees.

4. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
  • Encryption of sensitive data (e.g., payment information) during transmission.
  • Restricted access to personal information (only authorized employees and service providers may access data, and only for job-related purposes).
  • Regular reviews of our security practices to address emerging risks.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to minimize risks.

5. Your Rights Regarding Personal Information

You have the following rights regarding your personal information, subject to applicable laws:
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask to update or correct inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information (where we are not required by law to retain it).
  • Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in our emails, or by contacting us via service@tradeliery.top or [[PHONE]].
  • Data Portability: Request a copy of your information in a structured, machine-readable format (where applicable).
To exercise these rights, please contact us using the details in Section 7. We will respond to your request within a reasonable timeframe (as required by law).

6. Cookies and Tracking Technologies

Our Website uses cookies (small text files stored on your device) to enhance your browsing experience. Cookies help us:
  • Remember your account login status (if you create an account).
  • Track products you view or add to your cart.
  • Analyze Website traffic to improve performance.
You can manage cookie settings in your browser (e.g., block or delete cookies). However, disabling certain cookies may affect the functionality of our Website (e.g., preventing you from completing an order).

7. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
  • Company Address: 129 Roosevelt Ave, Dover, DE 19901
  • Email: service@tradeliery.top
  • Phone:+1 3022155667
  • Owner: Zhang Zhiyuan (for special requests or escalations)

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make updates, we will revise the "Last Updated" date at the top of this page and post the new version on our Website. We encourage you to review this Policy periodically to stay informed about how we protect your information.

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